Privacy policy

Last updated: 25 September 2026. This English translation is provided for information; in the event of any discrepancy, the French version prevails.

Data controller

Personal data collected on 228transfers.com is processed by La Conciergerie I Carré, a SARL registered with the Bourg-en-Bresse Trade and Companies Register under number 950 894 790, 844 rue Saint-Exupéry, 01480 Jassans-Riottier, France.

Data collected

When you book a journey, request a quote or contact us, we may collect:

• your first and last name;
• your phone number and email address;
• pick-up and destination addresses, dates and times, the number of passengers and bags, and where applicable your flight or train number;
• billing information.

Purposes and legal bases

• Providing your transport and following up your booking: performance of the contract.
• Answering your requests for quotes or information: pre-contractual measures.
• Issuing invoices and keeping our accounts: legal obligation.
• Proving prior booking in the event of an inspection, as required by VTC regulations: legal obligation.

Recipients

Your data is intended for La Conciergerie I Carré and the driver in charge of your journey. It may be processed by our technical service providers (website hosting, booking tool, payment) strictly within the limits of their tasks. It is never sold.

Retention periods

• Booking and contact data: 3 years from the last exchange.
• Accounting records and invoices: 10 years, in accordance with the French Commercial Code.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to us at contact@228transfers.com or to our head office address. If you believe your rights are not being respected, you can lodge a complaint with the CNIL (cnil.fr).

Cookies

The website uses cookies that are strictly necessary for it to work. No audience measurement or advertising cookies are set without your prior consent.